Off the Cuff
Thought Leadership Videos for Brilliant but Busy People
Frequently Asked Questions (FAQ)
Why do you require payment upfront when I book?
Your payment secures your booking session with our producer and kicks off our investment in preparing to interview you. We also do this for your benefit – knowing you’ve made this investment incentivizes you to keep this commitment to developing your personal brand.
How much time will this require from me?
We recommend setting aside about 4 hours total for each session, including 1 hour for preparing, 2 hours for the interview, and 1 hour to review and approve your videos.
Are the interviewer and producer in the video with me?
Nope, only you appear in the final videos. Riverside records us all on separate tracks.
Can I meet my journalist and producer ahead of time?
Absolutely! If you’d like to set up a brief introduction meeting prior to booking your recording session, please use this booking link.
Can I have a say in the editing process?
You always have approval over the final videos. But in keeping with the goal of protecting your time, we keep the graphics simple and limit feedback to two rounds of revisions on the editing. If you’re looking for something more custom, let us know and we’ll scope that out as a different sort of engagement.
What if I *really* hate the videos?
If you’re not satisfied after two rounds of revisions, we’ll refund all or part of your money. (Note: In the case of a full refund, we will also retain ownership of the original recording files.)
What if I can’t make my scheduled session?
You may reschedule once, ideally with at least two business days notice.
What if I change my mind and want to cancel?
Cancellations made more than 48 hours before the scheduled interview session are fully refundable. Cancellations made within 48 hours are subject to a 50% cancellation fee.
How can I best prepare for my interview?
We'll provide you with preparation tips and best practices to ensure you're ready and comfortable for your interview. But mostly, you just need to come ready to have a good conversation!
How long will it take to receive my videos after the session?
Your videos can be final as soon as 2 business days after your interview, assuming you provide prompt feedback on the rough cut selections.
Can you help me upload and publish my content?
Alas, that falls outside the scope of this service. But we won’t leave you hanging! Schedule a call with one of Rep Cap’s content marketing specialists, who can provide a quote for your comprehensive social media management.
How do I ensure the videos align with my brand?
We rely on the brand guidelines you share with us to ensure every video reflects your identity consistently.
Can I request specific topics for my videos?
Absolutely. You can either share ideas for topics in advance or just let us know at the beginning of the interview.
Do I need a special camera or microphone?
A professional-grade mic and camera are nice to have, but not strictly necessary. Riverside, our remote recording platform, can even record using your smartphone. (The new cameras are pretty sweet!)
Are the videos shot in 4K quality?
Our remote recording platform, Riverside, can record 4K quality if your camera can capture it!
Do I own the rights to the videos?
Yes, you retain full ownership of your video recordings and edited videos.
What if my equipment or internet connection fails and I’m unable to complete my interview?
We do recommend having a backup plan, but if necessary, we can reschedule one time.
What if I don’t have any brand guidelines?
This service is best for thought leaders who have developed at least basic branding for their businesses. If you need foundational marketing support, we can scope that out separately.
Can I schedule my boss for this service?
Absolutely. We’ll do our best to make you look like a genius.
What if I want to schedule multiple members of my team?
Drop us a line If we’ll be using the same brand, you’ll even get a discount.