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Privacy Policy

*Last updated: February 9, 2026

Protecting your private information is our priority. This privacy policy applies to repcap.com and governs the collection and usage of your data. The Rep Cap website is a marketing publication managed by Rep Cap, a content marketing agency. By using this website, you consent to the data collection and usage practices described in this privacy policy.

Collection of Your Personal Information

Rep Cap may collect personal information such as your name and email address. We may gather additional personal or nonpersonal information in the future.

Information about your computer hardware and software may be automatically collected by Rep Cap. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the site, to maintain the quality of the site and to provide general statistics regarding use of the site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Rep Cap's public comment features, this information may be collected and used by others.

Use of Your Personal Information

Rep Cap collects and uses your personal information to operate its site and deliver its content.

Rep Cap may also use your personal information to inform you of products or services available from Rep Cap and its affiliates. Rep Cap may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered by its affiliates.

Rep Cap does not sell, rent or lease its customer lists to third parties.

Rep Cap may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rep Cap, and they are required to maintain the confidentiality of your information.

Rep Cap may keep track of the pages our users visit within Rep Cap to determine what content is the most popular. This data is used to deliver customized content and advertising within Rep Cap to customers whose behavior indicates that they are interested in a particular subject area.

Rep Cap will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on Rep Cap or the site.
  • Protect and defend the rights or property of Rep Cap.
  • Act under exigent circumstances to protect the personal safety of users of Rep Cap, or the public.
Use of Cookies

The Rep Cap website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Security of Your Personal Information

Rep Cap secures your personal information from unauthorized access, use or disclosure.

Children Under 13

Rep Cap does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from Rep Cap by contacting us here: hello@repcap.com.

SMS Communications

When you opt in to receive SMS notifications from Reputation Capital Media Services LLC ("RepCap"), we collect and store the following information:

Information Collected:
- Your mobile phone number
- Your name and work email address
- Date and time of consent
- Consent method (web form at repcap.com/sms-opt-in)
- Opt-in and opt-out history

How We Use This Information:
- To deliver the SMS notifications you have consented to receive
- To process opt-out requests
- To maintain records of consent as required by law

Information Sharing:
- We use Twilio, Inc. as our SMS service provider. Your phone number is shared
  with Twilio solely for the purpose of delivering messages.
- We do not sell, rent, or share your phone number with third parties for
  marketing purposes.
- We do not use your phone number or opt-in information for any purpose other
  than delivering the notifications you consented to.

Data Retention:
- Consent records are retained for the duration of your participation in the
  SMS program plus four (4) years, as required for compliance purposes.
- Message logs are retained for 90 days for troubleshooting and audit purposes.

Your Rights:
- Opt out at any time by replying STOP to any message
- Request deletion of your information by contacting jane@repcap.com
- Request a copy of your consent record at any time

Changes to This Statement

Rep Cap will occasionally update this privacy policy to reflect company and customer feedback. Rep Cap encourages you to periodically review this privacy policy to be informed of how Rep Cap is protecting your information.

Contact Information

Rep Cap welcomes your questions or comments regarding this privacy policy. If you believe that Rep Cap has not adhered to this privacy policy, please contact Rep Cap at: hello@repcap.com.